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[Discussion] Should I receive the rewards or not

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Posted on 11/4/17 7:23:36 AM | Show thread starter's posts only

He said to get the rewards from Halloween gifts you have buy 3000 gems in a single order but I got 2x 1400 gems packs and a 230 pack meaning I bought 3000 gems. I got to participate in all other events requiring you buy 3000 gems but not for hallowe'en gifts. Should I received my rewards of 5000 shards and 500000 honour badges? I want people's opinions as I've been waiting 4 days and having multiple convos with live support with 1 saying I'll get them in 3 business days, please help me !?!?!

Posted on 11/4/17 10:49:48 AM | Show thread starter's posts only

You should not receive the rewards, the 3000 gems had to have been made in ONE purchase, as per the rules.. The prospector doesn't work that way and I'm sure u got your spin, but the other event requires it in a single purchase...

Posted on 11/4/17 3:44:10 PM | Show thread starter's posts only

I find it humorous how often they use the word “kindly”.  

As much as I hate to say it, you very clearly should not receive the rewards.  You said it yourself in your own post “One purchase”.  You made 3.  Why would that qualify?

iOS - DarkKnights