So I bought the $9.99 gems pack, my money has been taken but I am yet to receive my gems. I tap the prompt it gives me saying I am yet to download the gems but every time I accept the prompt, it says 'purchase failed'.
I didn't receive the gems that I purchased, what do I do?
If you haven't received the gems that you have purchased, you will need to contact Live Support with the following information:
Payment Email Address:
Time of Purchase: