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[News] IOS BUG after updating

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#1
Posted on 5/16/21 9:10:53 PM | Show thread starter's posts only

We have awared the bug about IOS version(2.4.9)
 PLease leave your imformation about your account to help us fix it ASAP
1.IGG ID 
2.Model of your device
3.Version of your system
4.Screenshot or video(if you can provide)

Thanks

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yo
#2
Posted on 5/17/21 12:58:45 AM | Show thread starter's posts only

1.nick grzigrzi. how to check CC IDD without game runnig? if im correct idd should be 734960015
2 iphone 6s

3. iOS 14.5.1
4. game crash after first loading screen

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#3
Posted on 5/17/21 9:07:58 AM | Show thread starter's posts only

I don’t know my IGG id or version.  I update every time an update is sent out.  I have an iPhone 7.  
I have not tried reinstalling the app because I do not want to lose everything.

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#4
Posted on 5/17/21 5:20:32 PM | Show thread starter's posts only

Igg Version 2.4.9
Igg username ~Kaytlan~
Ipad 7th generation 
Software version 14.4.2


I am unable to open the game. It shuts off right away 

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Kaytlan
#5
Posted on 5/17/21 7:00:39 PM | Show thread starter's posts only

A

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#6
Posted on 5/18/21 3:40:43 AM | Show thread starter's posts only

Hi, I have the same issue:
ID: 153071148
iOS 10.3.3
iPad 4th generation
Same issue as above, never gets past the flash screen

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#7
Posted on 5/18/21 8:54:59 AM | Show thread starter's posts only

I have the same issue. I’ve played n loved this game for five years.
I do not know my id # my user name is mega_deth
My group name is deth lock.
I have an I-phone 8.
Unable to screen shot the problem.
It goes to the IGG screen and quits immediately.

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#8
Posted on 5/18/21 3:51:06 PM | Show thread starter's posts only

There foot of crash report!

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#9
Posted on 5/18/21 8:51:17 PM | Show thread starter's posts only

Is there a time frame for when the game will be fixed?  It’s 3 days now.  Any reason u can’t unbug the update you did?

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