You can forget about live support. They will only claim you have received it:-).I "won" som SS demo the other day. Had 90 b4. They claim i got them but i still have 90.
They say it has been sent, i ask how many did you sent. They don know. But they know it has been sent.
So good luck with that.
Sweeping HBM AF
Hero Trail L18 Check
Might 255 k+
Ingame name Porat_
Ive never had an issue using Live Support, no one here can help you as we are only players here so you would need to go to Live Support anyways.
Check your in game mailbox first though, the rewards go there once you have claimed them.