My little sister had purchased gems on Castle Clash and I didn't realize it until after she had spent the gems. I would like a refund
Look at it this way, if you leave your credit card laying around and your child decides to order out and eats the food. What do you suspect the chances of you getting a refund would be.
Now if you still had the gems readily available to exchange for the funds in this unfortunate situation, you would at least be in a position to bargain and reverse the transaction, but it seems totally unreasonable for you to believe that you should get a windfall because you did not properly safeguard your money or account.
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